Scope facts
| Channel confirmation | Air options differ by carrier, gauge and security screening; if you specify an airline or consolidator we confirm acceptance, cut-off and rate before quoting. |
What does this cover?
The delivery scope decides who is responsible for what. Each scope below states the steps included, the steps that remain with you, the charges that can arise and the point at which responsibility transfers.
Who is this for?
- Urgent cargo where the consignee has a broker at the destination airport
- Higher-value shipments where air transit is justified
- Buyers managing their own destination clearance
What is included in the service?
- Booking and space with the airline
- Origin export declaration where the scope includes it
- Air transport between the agreed airports
- The air waybill
What do you need from us to quote?
- Commodity with a clear product description
- Piece count and the dimensions of every package
- Gross weight
- Origin airport and destination airport
- Whether the consignee can clear the cargo
Who is responsible for what?
| Scope | Company | Customer | Responsibility transfers |
|---|---|---|---|
| Airport to airport |
|
| Responsibility for the cargo passes at the agreed destination airport once the shipment is released to the consignee. |
What does the quotation cover?
The quotation states the total for the scope described in it. It is built from the cargo data, the origin and destination, the transport mode and the delivery scope agreed at that time.
What is included?
- Booking and space with the airline
- Origin export declaration where the scope includes it
- Air freight between the agreed airports
- The air waybill
What is not included?
- Import clearance, duty and tax at destination
- Destination airport handling and storage after free time
- Onward transport from the destination airport
What might cost extra?
- Remote or difficult-access delivery beyond the standard service area
- Customs inspection, holds or revaluation at either end
- Storage where cargo cannot be dispatched inside the agreed free period
- Detention and demurrage when a container or vehicle is held beyond free time
- Oversized, overweight or special loading equipment
- Cargo that arrives without the documents required for the confirmed route
- Special cargo approved after review but requiring extra handling or documentation
- Address change, re-delivery or a failed delivery appointment after dispatch
- Peak-season or fuel surcharges applied by the carrier
- Duty or tax reassessment where customs does not accept the declared value
Freight rates and space change with the market, so each quotation carries its own validity period. Once it expires, or if the rate or space changes before booking, the price is reconfirmed before dispatch.
Cargo is weighed and measured after it reaches the warehouse. If the piece count, weight, volume, packing, cargo attributes or delivery address differ from the original inquiry, the charge is recalculated and sent to you for confirmation before payment and dispatch.
How long does each stage take?
- Booking and screening: 1-2 days, longer where security screening is required
- Export declaration: 1 day where the scope includes it
- Air transit: The flight time: 2-8 days depending on routing and connections
- Arrival and release: 1 day for release against the air waybill
Typical ranges, not commitments. Each one is reconfirmed when the booking is placed.
What must be confirmed before booking?
- This scope ends at the destination airport. Import clearance, duty and onward transport are yours.
- Chargeable weight is confirmed after measurement, not from the declared figure.
- Destination airport handling and storage after free time are outside the quoted scope.
What mistakes should we avoid?
- Assuming volumetric weight matches gross weight
- Leaving the cargo at the airport past free storage
- Booking before the supplier confirms the cargo is ready