What do you need to know about the cargo?
- Product name and material, in plain language rather than a marketing name
- HS code if you have one, and the destination tariff line if you know it
- Whether it is new or used, and whether it contains batteries, liquids, powders or magnets
- Whether the destination requires certification, registration or specific labelling
How much space and weight does it take?
- Number of pieces, and whether they are cartons, crates or pallets
- Dimensions per piece in centimetres, measured as the goods will travel
- Total gross weight in kilograms
- Whether the cargo can be stacked, and whether it needs to stay upright
Where is it collected, and when is it ready?
- Supplier address and city for each supplier
- Whether it is one supplier or several that need consolidating
- The date the goods are ready, and whether that date is fixed
- Any access restriction at the pickup address that decides the vehicle
Where is it going, and how should it be delivered?
- Destination country, city and postcode
- Port to port, airport to airport, door to door, DDU or DDP
- If DDP: whether a compliant import arrangement exists for that country and product
- If the consignee is clearing: their importer registration in the destination country
What is the declared value?
- Invoice value and currency, because duty and tax are assessed on it
- Whether freight and insurance are included in that value
- Whether the goods qualify for preferential duty under a free-trade agreement
How do I use this?
Fill it in before you ask for a price rather than after: the details here are what a freight quotation and a customs declaration are built from, and a missing one is what turns into a delay or a re-quote later.
Version 1.0, last reviewed 2026-09-15. Your service representative confirms the exact document requirements for each shipment, because they vary by destination, mode and commodity.